How To Check Your Texas EBT Card Balance
More than 3 million Texas residents receive a preloaded Electronic Benefits Transfer (EBT) card in order to help pay for food through Texas’s Supplemental Nutrition Assistance Program (formerly known as food stamps). If you are one of those people, there are a variety of ways that you can check your balance and see what is loaded on your card.
This article will look at different ways to check the balance on your Texas EBT Card (also known as the Lone Star card). You’ll also find your Texas EBT card balance online without hassle.
Table of Contents
- Check Texas EBT Card Balance Online
- Check Texas EBT Card Balance At Stores
- Check Texas EBT Card Balance Using App
- Check Texas EBT Card Balance with Customer Service
- Where can I use my Texas EBT Card
- Can I use my Texas EBT card in another state?
- How can you replace a lost or Stolen Texas EBT Card
- How do I get the PIN for my Texas EBT card
Check Texas EBT Card Balance Online
If you’re wondering how to check your EBT card balance online, we’ve got you covered! It’s pretty easy.
Here’s what you need to do:
- Head to the Your Texas Benefits website.
- Log in to your account or create an account if you don’t yet have one.
- Once your are logged in you will be able to check your transaction history and your Lone Star Card balance.
Check Texas EBT Card Balance At Stores
Here’s what to do:
- With your card out, tap it on the screen at the checkout counter.
- The cashier will ask for your PIN, printed on the back of your card. If it’s not there, ask for help from the cashier or customer service desk.
- Once you’ve entered your PIN, you’ll see your balance on the screen!
Check Texas EBT Card Balance Using App
If you are a Texas EBT card user, you can use the app to check your balance. The app is available on the Google Play Store for Android users and the App Store for iOS users.
- Download the Your Texas Benefits from the app store of your choice (Google Play Store or Apple App Store).
- Open the application and enter your EBT card number and PIN.
- You will need to enter personal information such as your address, phone number, and other details required by law to verify your identity.
- Once done, you can view your account balance and transaction history by logging into your account using this information.
Check Texas EBT Card Balance with Customer Service
- You can call 800-777-7EBT (3328) or 877-541-7905 to speak with a representative. Press 1 to talk to a customer service representative.
- If you don’t know your case number, press 0, and a customer service representative can assist you.
- Provide the representative with your card number, zip code, and any other information needed to locate your account in their system.
Where can I use my Texas EBT Card
There are many places you can use your Texas EBT Card. If you’re worried about whether or not you’ll be able to use it, ask the store employee. They’ll be able to tell you if they accept the card.
You should also make sure that there’s a Lone Star Card sign in the store. If you don’t see one, ask someone who works there if they accept the card.
Here’s the list of places where you can use the Texas EBT card
- Amazon
- Instacart
- Walmart
- Target
- CVS
- Kroger
- Albertsons
- Costco
- Sam’s Club
- Walmart
- Target
- Kroger
- Albertsons
- Aldi
- Trader Joe’s
- Food Lion,
- Harris Teeter
- Piggly Wiggly,
- Sprouts
- Lidl
- Bi lo
Can I use my Texas EBT card in another state?
Yes! You should be able to use your card at stores that take food benefits in other states.
The EBT system is used in all 50 states, so the benefits on your Texas EBT card may work at a store in another state. However, you may find that some stores will only take cash or credit cards, so it’s best to call ahead before you go shopping.
How can you replace a lost or Stolen Texas EBT Card
To replace a lost or stolen Texas EBT card, you must call the Texas Health and Human Services department.
If you have found a lost card or know someone who has lost one, you should call 800-777-7328 before returning it to the store where it was purchased.
The person calling needs to be able to provide the following information:
- Store name and date of purchase of food stamp card
- The person who purchased the food stamp card and their address.
- The last four digits of their social security number or TANF account number.
How do I get the PIN for my Texas EBT card
Here’s how to find your PIN for your Lone Star Card; there are two options. You can visit a Texas food stamp office or call the Lone Star Card help desk.
If you visit an office, bring a valid ID with you so you can verify your identity. If someone else is getting your PIN, they should also bring a valid ID and proof of identity.
If you call, please be ready to provide basic information about yourself, such as your name and address.